Job Description
Our client is a well-established life insurance provider in Europe, operating from Luxembourg to ensure continuity of service across the EU. As part of a leading financial services group, our client benefits from a strong network and extensive industry expertise.
Our client is committed to providing opportunities for professional and personal growth, helping you optimise and increase your potential. In return, you would receive a comprehensive benefits package.
Your Responsibilities
Daily Operations
- Support the Head of Operations in executing strategic initiatives and daily tasks.
- Oversee operations, ensuring efficiency, quality, and compliance.
- Validate and escalate AML and operational issues.
- Coordinate with outsourced providers and monitor performance.
- Track and report ICT performance and incident management.
- Handle operational challenges effectively.
- Generate reports on customer and conduct behaviours.
Operational Processes
- Update policies and enhance process efficiency.
- Align operations with customer needs.
- Identify and implement improvements.
Compliance & Quality Control
- Support audit controls and compliance checks.
- Mitigate AML risks and align daily activities with strategic goals.
Support & Collaboration
- Promote teamwork and cross-department alignment.
- Act as liaison between the Head of Operations and teams.
- Support IT systems, applications, and data security.
Your Profile
- Strong background in operations within the insurance sector in Luxembourg.
- Excellent knowledge and understanding of AML and first-line defence risks.
- Fluent in English, both written and spoken.
- German and/or Italian would be a strong asset for understanding client documentation; knowledge of French would support team integration.
- ICT know-how, including experience with ICT reporting, application implementation, networks, and data management, would be a strong advantage.
- Ability to understand and anticipate the broader impact of operational decisions on strategic objectives.
- Creative problem solver, keen to suggest new ideas and implement pragmatic solutions.
- Strong communicator with the ability to build relationships in a diverse international environment.
- Demonstrated influencing skills with a track record of maintaining effective relationships across departments, entities, and cultures.
- Open-minded, proactive, and innovative, with a growth mindset.
Could this be the right opportunity for you? Please do not hesitate to send your CV to Pawel Galanty pawel.galanty@andersonwise.com to be considered for this recruitment process.
When using our services, our clients require that we introduce candidates already in possession of a valid Luxembourg work permit. If this is not your case, we regret to inform you we will not be able to consider your application.
On occasion, an offer of employment may be subject to a verification check. In this case a potential employer may ask you to provide documentation to support your application, this can include copies of educational achievements, international criminal record checks, reference checks, employment history etc.
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We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.