Job Description
Claims Officer – German Speaker
Our Client is a leading player in the global insurance industry, committed to helping individuals and businesses understand and protect themselves from risk. With a diverse team and a strong international presence, the Company delivers a wide range of insurance products and advisory services.
They are seeking a motivated and detail-oriented Claims Officer to join their Group Risk Claims function and support their expanding European Group Risk portfolio.
This role could be Full-Time or Part-Time (min. 80%)
Your areas of responsibility:
- Handle and resolve customer and stakeholder enquiries promptly and professionally
- Manage claims cases efficiently, including detailed investigations and accurate data entry
- Interpret claim-related information to ensure proactive and effective management
- Provide timely updates on claims status to internal customers and third parties
- Analyse data using defined tools and methodologies; offer recommendations as needed
- Deliver high-quality service in day-to-day claims handling
- Adhere to claims governance structures, manuals, and quality assurance processes
- Support the creation and tracking of customer-specific claims handling protocols
- Assist in litigation cases in coordination with the Claims function head
- Build strong relationships with internal stakeholders, including the global claims team
- Perform ad-hoc administrative and organisational tasks to support the team
Your profile:
- At least 2 years of experience in a claims or similar role, ideally within the insurance sector
- Fluency in German and English is essential; additional languages are an asset
- Strong analytical and problem-solving skills
- Meticulous attention to detail
- Excellent written and verbal communication skills, with experience liaising with brokers and clients
- Proficient in Microsoft Office applications
- Well-organized with effective time management skills and ability to meet deadlines
- Client-focused with a constructive and service-oriented approach
Could this be the right opportunity for you? Please do not hesitate to send your CV to Pawel Galanty at pawel.galanty@andersonwise.com to be considered for this recruitment process.
Your application will be treated with the utmost discretion.
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We are an equal opportunity recruitment firm and welcome candidates from all backgrounds to apply